Terms

1. Services

Vantage Intel LLC provides market intelligence services, including monitoring of publicly available competitor and customer information and delivery of periodic intelligence briefs. Specific deliverables, monitoring scope, and pricing are defined in each client's service agreement or order form.

2. Public Data Only

Our services analyze publicly available information. We do not access private systems, bypass authentication, or collect non-public data. Clients may not request services that would violate applicable law, third-party terms of service, or the privacy rights of others.

3. Fees and Payment

• Fees consist of a one-time setup fee and a recurring monthly subscription, as stated at the time of purchase or in your service agreement.
• Monthly fees are billed in advance and are due on the billing date.
• Setup fees are non-refundable once onboarding work has begun.
• Unless otherwise agreed in writing, subscriptions are month-to-month and may be canceled with written notice before the next billing date.

4. Intelligence Is Informational, Not Advice

Our briefs and reports are informational. They are not legal, financial, investment, or professional advice, and we make no guarantee of specific business outcomes. You are solely responsible for decisions made based on our deliverables.

5. Accuracy and Availability

We work to provide accurate, timely intelligence, but public data sources change constantly and may themselves be incomplete or inaccurate. Services are provided "as is" and "as available." We do not warrant that monitoring will detect every relevant change in your market.

6. Client Responsibilities

• Provide accurate information during onboarding
• Use deliverables for lawful business purposes only
• Not resell, redistribute, or publicly republish our briefs without written permission

7. Intellectual Property

We retain ownership of our methods, systems, templates, and report formats. Upon payment, clients receive a non-exclusive license to use delivered briefs and reports for internal business purposes.

8. Confidentiality

We treat client identities, watchlists, and delivered briefs as confidential and do not share them with other clients or third parties, except as required by law.

9. Limitation of Liability

To the maximum extent permitted by law, Vantage Intel LLC's total liability arising from the services shall not exceed the fees paid by the client in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost business opportunities.

10. Termination

Either party may terminate services with written notice effective at the end of the current billing period. We may suspend or terminate services immediately for non-payment or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Minnesota, USA, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Minnesota.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected in the "Last updated" date. Continued use of the services after changes constitutes acceptance.